Our Work

WE PROTECT AND ENHANCE DIGITAL REPUTATION ACROSS ALL SECTORS

Client situation. Minister and senior executives committed to ambitious CX targets. Unequal social media skills, processes and technologies across individual agencies. Unanswered queries, slow…

We’ve been fortunate to work on a broad range of global brands that span all categories.

Client situation. Major changes in online consumer behaviour due to COVID-19 placed enormous strain on the whole…
Client situation. Coronavirus pandemic caused major business and consumer issues globally and locally. Shut down of most…
Client situation. Large, conservative financial services institution faced a simmering public issue. Had faced online criticism in…
Client situation Government agency felt ‘unable’ to interact with citizens online due to perceived risks. Minister frustrated…
Social media case study: Bank CMO told by Board to resolve operational risks or face social media…

Wired my thinking in a different way

This training has wired my thinking in a different way and given me confidence to share my thoughts but with more structure and consideration. So appreciative of your knowledge sharing and insights.
Manager, Corporate Client

Clear, insightful and easy to implement

An excellent session that has triggered lots of discussion since amongst my colleagues. The concepts discussed are clear, insightful and easy to implement in your own social media strategy. I shall certainly be changing the way I think about a few things – firmly recommend a watch.
Webinar participant

The results will soon speak for themselves

I don’t have any reservations at all to say to any potential leader looking to take their time through it, who might be skeptical. I’d just say it’s fairly easy. It’s low cost. It’s incredibly rewarding and beneficial. The results will soon speak for themselves.
CEO

Rigorous framework

I found it incredibly useful, and particularly like the way the ‘what’ and ‘why’ has a rigorous framework applied to it. I have really hated “putting myself out there” but it’s now been made much more logical for me to do it in a way that fits with who I am.
Founder

Brilliant session

Thanks again for a brilliant session. It has made me realise that overtime I’ve completely lost my purpose for being on LinkedIn. Time to get focused.
Non-Executive Director

Thanks so much for your guidance

Thanks so much on both counts. I’ve never done a post like that before. I was thinking of you as I pressed “post”. Thanks so much for your guidance.
Non-Executive Director

Sung your praises

Roger – I found this all extremely helpful and I’ve already sung your praises to our leadership team via our Slack channel. Thanks so much for taking the time to put everything together and take me through it.
COO

Fabulous session

Thank you for your fabulous session today. Informative, detailed, useful, with new and impactful content.
Founder

Incredibly useful

I found it incredibly useful, and particularly like the way the ‘what’ and ‘why’ has a rigorous framework applied to it. I have really hated “putting myself out there” but it’s now been made much more logical for me to do it in a way that fits with who I am.
Founder

I have learned so much

Thank you so much for the audit report and for today’s very helpful session! I have learned so much today.
Non-Executive Director